If you’re in the market for a new business phone system, then you’ve probably already heard of a softphone but wondered how it differs from a traditional landline. In a nutshell, a softphone is a software application that allows users to make and receive phone calls over the internet.
With recent advances in internet speed and reliability, the past few years have seen a rapid uptake in Voice over Internet Protocol (VoIP) technology. Consumers have already been making calls over the web for years with popular applications like Skype, so it was only inevitable that businesses would follow suit.
Business Intelligence (BI) has conventionally been limited to big business; only they can afford pricey experts with specialist knowledge who can leverage BI’s value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses (SMBs) to get in on the game too. And with SMBs now producing far […]
Lax bring your own device (BYOD) policies are a growing concern for businesses. If not managed properly, these can pose security risks to your organization. How can you mitigate the risks associated with the BYOD trend? Whether your employees are using smartphones, tablets, or laptops, you need a BYOD security policy. Additionally, you need to […]
Thorough IT infrastructure builds tend to be cost-prohibitive and consequently, difficult to justify for many businesses. Hyperconvergence is a great alternative to traditional IT builds, both in terms of cost and robustness. What are hyperconverged infrastructures? In a traditional IT environment, networking, server, and storage hardware need to be purchased separately and configured to work […]
As a small- to medium-sized business owner or manager, you deal with a long list of things to do every day. Keeping track of your tasks can be a challenge — but not if you use Google Tasks. This app can help you keep on top of everything you need to get done. Here’s how. […]
According to the 2019 State of the Cloud Survey, more businesses are using cloud solutions to store crucial applications and sensitive data. The companies surveyed spend at least $1.2 million per year on cloud computing. Despite that, many businesses still hesitate to adopt the cloud because the following misconceptions.
Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations migrating to this solution, it’s not surprising that other companies are also considering making the move. However, these five issues can cause an Office 365 migration to […]
Technologies used by traditional businesses are slowly but surely becoming obsolete because of new innovations like machine learning (ML), the Internet of Things (IoT), big data, and artificial intelligence (AI). Companies have to undergo digital transformation to stay competitive in an environment where consumers' needs and wants are constantly changing.
At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a […]