Blog

5 Steps for securing your VoIP systems

October 15th, 2021

A reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to break down, even for just a day, you could suffer significant losses in productivity, profits, and customer trust.

Maximize your Microsoft Word subscription with these tips

October 13th, 2021

Microsoft Word is synonymous with document processing, which isn’t a surprise given its ubiquity and reputation for being user-friendly. Yet, many users are still surprised to learn that it has plenty of useful features, albeit ones that are hiding in plain sight.

Top tips when selecting an MSP for your business

October 8th, 2021

Technology underpins nearly every aspect of modern business processes. Managing it, however, can be complex and tedious. This is where managed IT services providers (MSPs) can help. Whether your company needs software solutions, network infrastructure management services, or cloud technology, MSPs can provide all this and more.

Surefire ways to protect your email account

October 4th, 2021

If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from cyberthreats and the many troubles that come with them.

Computing the ownership cost of a VoIP system

September 22nd, 2021

Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more.

Upfront costs

Upfront costs are largely determined by the manner in which you acquire your systems, such as whether you buy a VoIP system outright or rent it from a third party.

Microsoft 365’s must-try features for hybrid workers

September 20th, 2021

Keeping employee productivity up, maintaining operational efficiency, and streamlining communications are just some of the challenges in today’s hybrid workplace. Fortunately, organizations can overcome these problems with the help of Microsoft 365’s dynamic new features.

Why is it important to have a business continuity plan?

September 15th, 2021

Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.

Think your password is secure? Think again

September 10th, 2021

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe, including using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance.

Why call recording is advantageous for businesses

September 3rd, 2021

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

Simplify note-taking with OneNote

September 1st, 2021

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.