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Privacypolicy

Privacy Agreement PC LAN TECHS Privacy Agreement is hereby incorporated in our Terms and Conditions of Use and by registering for our service you accept the terms of this Privacy Agreement. 

Notification of changes:PC LAN TECHS may update this Privacy Agreement from time to time as our services change and expand. If we update this Privacy Agreement, we will post the updated Agreement on this page. Unless otherwise provided below, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Agreement become effective, your continued use of the Site after such time will signify your acceptance of the new terms. If we are going to use your Personally Identifiable Information, as defined below, in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some instances when we post the notice we will also email users who have requested to receive communications from us, notifying them of the changes in our privacy practices.  

Information we collect:This notice applies to all information collected or submitted on the PC LAN TECHS web site. If you register to buy services using our website, we collect and store information that specifically identifies you or your account ("Personally Identifiable Information"). At this time, the most information you would be required to submit is information about your first name, last name, password, street address, city, state, zip/postal code, country, and email address as well as information pertaining to the equipment to be serviced. Clients wishing to pay for Online Sevices, service retainers, invoices or other various fees via credit card are also required to enter a valid credit card number and name as it appears on the credit card. Other information requested on our registration page, including the ability to receive promotional offers from PC LAN TECHS, is optional. We may, in the future, include other optional requests for information from you, to help us to tailor the site for you and deliver personalized information to you. We may supplement our information with additional information purchased from third parties for marketing purposes. Credit card information will be transmitted via SSL encryption for your protection. 

 This Site contains links to other sites:PC LAN TECHS is not responsible for the privacy practices or the content of any other web sites to which the site links or to which link to the site. By clicking on a link, logo or other item, please note that you may no longer be on the PC LAN TECHS site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that web site whenever interacting with any site.  

Use of Information:
PC LAN TECHS uses the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to deliver service and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift certificates and gift cards by which you can personalize for another person. Information you provide to us to order a gift certificate and/or gift card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our web site and to improve our service.  

Automatically collected Information:
PC LAN TECHS automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on our websites. PC LAN TECHS uses cookies to enable users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users' Personally Identifiable Information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our service, site, customers or others. 
 

Use of data and securing it:
PC LAN TECHS  reserves the right to use the general data it obtains from the use of the system, including all statistical information. You acknowledge that such data belongs to PC LAN TECHS and that PC LAN TECHS shall have the right to use such data as it determines in its sole discretion. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 
 

Advertising:
From time to time our company may send you email communications including information that we may think may be of interest to you. You may opt out of receiving these email communications either when you register to become a Member, via the Preferences section of your profile, or by sending a message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We do not send any of your Personally Identifiable Information to our advertisers. You may see a cookie from a third-party banner server, and this cookie comes from the third-party banner server, not PC LAN TECHS. Again, we do not pass along any Personally Identifiable Information to this party. 
 

Co-Branded Services:
PC LAN TECHS offers co-branding relationships with third-party web sites and companies to provide products and services to our users. Our company may share your Personally Identifiable Information, including User ID and password, with certain co-branded third-party service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded site. However, these third-party partners may not use this Personally Identifiable Information for any reason other than to provide the service or product that the user has explicitly signed up for. If you join PC LAN TECHS through a co-branded site (e.g. on a co-branded registration page), it is PC LAN TECHS general policy not to share anything other than summarized or aggregated data with the partner; however, any Personally Identifiable Information you provide may also be received by the co-branded site and could be stored and used by the co-branded service or product provider according to their privacy policy. Please take the time to review these third-party privacy policies
 

Third Party Intermediaries:
Our company uses an outside credit card processing company to bill Users for services. We believe these companies do not retain share, store, or use personally identifiable information for any reason than to process a user’s credit card. 

Security:
Our company is strictly enforced to keep in compliance with the latest security measures available to keep Personally Identifiable Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect your financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet. 
 

Terminating Your Membership:
Our company saves your Personal Identifiable Information until your membership with us is terminated. To terminate membership, contact PC LAN TECHS Customer Service as indicated on our contact page. If you terminate your membership, your Personal Identifiable Information cannot be recovered and you may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your Personal Identifiable Information may remain on our archived database and records for a reasonable time as residual information. We will not use this residual information. Notwithstanding the above, we will maintain information on Users who have been removed for violating any of our agreements.
 

Legal Disclaimer:
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process. 
 

Contacting Us:
If you have any questions about this Privacy Agreement or the practices of this Site, you may contact our office by phone during our normal hours of operation or email us on our contact us page.
 

 

 

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PC LAN TECHS - Support

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services

Please contact our office today to schedule your next service visit.

   

PC LAN TECHS - Government

PC LAN TECHS™ help to transform your IT to better support a high performing business or government. We deliver measureable business value from a complete range of innovative technology consulting solutions. Our critical solutions address a CIO's most urgent technology challenges.


·        Enterprise architecture “Blueprint”


·        IT Security


·        Perimeter security


·        Legacy application support/renewal/procurement


The above are just a small portion of the services we offer.


Please contact our office today to find out more!

 

Small Business

With over 800 clients we’ve perfected the process of IT management for small business. For those of you that currently have an inhouse IT department or IT guy you can reduce your associated IT cost by 50% by using PC LAN TECHS for your IT Support. We take care of the details, allowing you to focus on the things your small business does best. Our systems and support engineers tailor to providing a complete comprehensive solutions for small businesses. Our staff members are specifically trained to be professional and courteous with an extreme level of patience to guide your company in the direction of technology. We become your small business IT department "always on-call" and "always ready to help". We give the guidance you need to get what you want done at any time.

With PC LAN TECHS your in-house IT department is always one chat, email, phone call away, always happy and available to support your staff members giving them the IT Support they need to do their best while working for you. We offer complete integration with your systems and staff members; typically dedicating a team of technology specialist to offer a complete total source small business solution. We know that small businesses normally cannot afford to budget hiring an in-house IT department; this is why we have a specialized division for IT Outsourcing. Some of our services include:

·      PC & MAC setup

·      PC & Mac Maintenance and Support

·      PC & Mac Remote office
·      Software, Hardware Installation, support
·      Internet installation and configuration
·      Wifi: secure, setup and deploy
·      Mobile setup & configuration

·      Mobile synchronization
·      Domain setup, support, monitoring
·      Help Desk services
·      Chat and live support
·      Network management
·      Firewall management
·      Server management
·      Workstation Management
·      MS Outlook/Exchange
·      Email distribution
·      Electronic fax/document management
·      Document security
·      Company website

In addition to becoming your IT department we also offer in-house IT solutions. At times when companies upgrade systems or migrate to new technology they may require a heavy dependence on IT.  Regardless of needing someone onsite 7 days a week or just for special projects our support engineers and staff are there to meet your needs. Contact our team to learn more.

Quick facts:

Currently supporting over 800 corporate users

Monthly proactive support

Detailed account archiving

Microsoft Certified

Reliable, honorable, Dependable & Detailed





   

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