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PC LAN TECHS - Email configuration and management

We offer a wide range of email options.

·         Installation and configuration of Microsoft exchange server

·         Low monthly management fee

·         Hosted Exchange server

·         Domain setup and configuration for email

·         MS Outlook Installation and configuration

·         Webmail configuration and hosting

Whether you need your own domain setup with email hosting, or your own hosted server for MS Exchange, we have deployment schedules for organized and budgeted implementations.

Contact us today to find out more!

PC LAN TECHS - Server and desktop support

Many Organizations focus on the needs of helping customers. We focus on helping your staff by creating a central point to receive help on various computer issues. Our help desk staff manages requests using our internal software which enables us to track user requests with a unique ticket number. This can also be called a "Local Bug Tracker" or LBT.

Our software is an extremely beneficial tool helping us find, analyze, and eliminate common problems in an organization's computing environment.

Users notify our help desk of his or her issue, and then we issue a ticket that has details of the problem. If our first level team is able to solve the issue, the ticket is closed and updated with documentation of the solution to allow other help desk technicians to reference. In addition we offer our customer portal so that users can also search their own created knowledge base. If the issue needs to be escalated, it will be dispatched to our second level team.

Not only do we provide help desk support through the utilization of our remote software but we also have ability to monitor the user environment for issues from technical problems to user preferences and satisfaction. Such information gathered at the help desk can be valuable in planning and preparation to other units/departments such as sales and product development.

“No matter the request we will find a solution”!

PC LAN TECHS - Residential Antivirus Solutions

Not only is Antivirus essential for Windows based computers but it’s a necessity in safeguarding your computer from a major catastrophe!

If we could only make one recommendation if would be that you have antivirus up to date on your system. If you don’t already know there are millions of unwanted programs which can infect your computer and create major destruction to the operating system and even corrupt your data files like picture, documents and music.

Please contact us to find out more!

Free Antivirus Solutions for all Residential customers!

 Click here to download Free Avast Home Edition.  

PC LAN TECHS - Spam filtering

A Plan for Spam!

If you haven’t received a spam email yet consider yourself lucky! Having monitored our Antispam filtering servers, now we can tell you that more that 60% of all email is Spam!

So how do we do it? We offer simple easy-to-use protection against unwanted spam and fraudulent phishing attacks. It helps ensure you get messages from people you know, while redirecting messages from people you don’t, and works seamlessly with your email, web, instant messaging and office applications to help identify dangerous websites.

Protect up to 3 PC’s for only $99.99.

PC LAN TECHS - Offsite Backup Solutions

Ok, you now have a great computer with lots of fun stuff like programs, music and pictures. So now the question; how do I protect myself from losing all this great stuff?

Easy! Whether you want just your important stuff, or the whole computer backed up, we have the right tools to do the job! We recommend backing up the entire computer, so in the event that your hard drive crashes, or even worse your data becomes corrupt, you can recover quick and easy.

With the latest technology in place we offer a secure and simple way to backup your data across the internet. We install software onto your computer which will be sent in encrypted format across the internet to our highly secure data facility. You get an email confirmation telling you that your data has been backed up successfully. Best part about this service, is it's all automated! In the event that you need to recover your files they can be downloaded by using your secure login. Backup solutions start at $6.95 for 2GB of data.

Another alternative is to backup your data to an external hard drive. We install software that automatically backs up your data to an external hard drive. A key feature to this type of backup solution is there is normally only a onetime fee.

Please contact us today to find out more!

Backup solutions starting @$6.95 per month!

PC LAN TECHS - Parental controls (cyber sitting)

Parental controls are options, typically included in digital television services, computer and video games, or computer software used to access the Internet, that allows a parent to monitor or limit what a child can see or do and/or time-limit these activities. These controls may allow for the blocking of television stations using V-Chip technology, the removal of gore from computer games, the blocking of various websites, such as those containing pornography, or the automatic censoring of swearing.

If you’re not currently monitoring your children and what they browse then let us be the first to help you understand ways to help keep your children safe. @ PC LAN TECHS we take pride in helping our clients cyber sit with ease. Believe us when we say you don’t want to monitor every website your children browse to. This is why we have special software which can be installed onto the computer to prevent this from happening. In addition this software is also capable of sending the cliff note summary to you via email.Don’t wait any longer! Contact us to find out how we can make your computer safe for your children to browse the web.